The Image Launchpad delivers high-impact workshops in business etiquette training and corporate civility training to companies. Whether in India or abroad, we want to do business with people who exude professionalism and competence.

It is important for organizations to understand the following:

• Customer relationships flourish when professionals are mindful of each impression they make

• How employees look and behave can be the differentiating factor between you and your competition

• People buy experiences, not just services, and products

• Brand damage, particularly through social media, can happen quickly when employees are unprepared

• Leaders don’t just act like leaders; they also look and communicate like leaders

• Increased confidence can improve performance and the sense of value your employees have at work